Our Office

LaRoute GmbH

Fürstenstraße 10
80333 München
Deutschland

Phone

08654 72 63 71

Monday - Friday: 9AM - 6PM CET

Email

General Inquiries:
[email protected]

Support:
[email protected]

Regulatory Information

LaRoute GmbH

BaFin-ID: 10124470

Bak Nr.: 124470

Send Us a Message

Visit Our Office

Map showing LaRoute office location in München

Frequently Asked Questions

What is a crypto hardware wallet?

A hardware wallet is a physical device designed to securely store your cryptocurrency private keys offline, protecting them from online threats and potential hacking attempts.

How do I set up my LaRoute wallet?

Setting up your LaRoute wallet is simple with our step-by-step guide included in the package. You can also find detailed instructions in our online documentation.

What if I forget my PIN?

If you forget your PIN, you can use your recovery seed phrase to restore access to your wallet. It's essential to keep your recovery phrase stored securely.

How long does shipping take?

We offer free shipping throughout Europe. Delivery typically takes 2-3 business days within Germany and 3-5 business days for other European countries.

What cryptocurrencies are supported?

The LaRoute wallet supports over 1,000 different cryptocurrencies and tokens, including Bitcoin, Ethereum, and all major tokens. It also supports NFT viewing and management.

Is there a warranty?

Yes, all LaRoute hardware wallets come with a 2-year manufacturer warranty covering hardware defects.

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